Cancellation: A 24 hour notice is required for cancellation, or rescheduling of your appointment. A credit card will be required to book Spa services. Any appointments missed, cancelled, or rescheduled within 24 hours will be charged a $40 fee PLUS half of your service cost and voucher redeemed, if applicable.
Tardiness: Please be on time to your appointment. I set aside my time to make each client feel special. If you arrive 10 minutes late, your appointment will not extend beyond scheduled time and may result in being rescheduled (with a fee). If you arrive 15 mins late, your appointment will automatically be cancelled (with fees). This is out of respect for my time and the next client’s time as well.
Sickness: Treatments are not appropriate care for infectious or contagious illness. Please reschedule your appointment as soon as you are aware of any type of these conditions. Please follow the 48 hour cancellation notice, if possible, to avoid any fees.
Children: As much as we love children, due to insurance policies, we do not allow any children under the age of 12 in the treatment room (unless they are receiving a service). Any children accompanying you must sit in the waiting room with someone 18yrs or older. This is also out of respect for other businesses in the building. Thank you for your understanding.